Pan African financial
institution, United Bank for Africa UBA, Plc is set to change the face of
digital banking services with its new UBA mobile banking app aimed at
delivering first-rate banking services to customers.
The new UBA mobile banking app,
has been armed with benefits and features designed to give its customers
increased control and accessibility to carry out transactions with ease.
UBA’s Group Head, Digital
Banking, Kayode Ishola, who spoke about the new banking app to members of the
press during an international virtual media parley on Monday, explained that
apart from being able to decide where they want their cards to operate and block,
view, or request new cards straight from the app to suit their specific needs,
the app has been tailor-made to give customers what they want, how and in the
way they want it.
Reeling off some of the features
and benefits of the app, he said a lot of investment in cutting edge technology
and attention to details was put into the new UBA mobile banking app.
Ishola said, “The new UBA Mobile
banking App is your personal finance manager built with a distinctive user
interface that will change the face of banking. With this app, we are
reimagining banking as our engagement has moved from being channel-based to
being platform-based.
The speed of the platform has
been made to match the speed of light as we have cut down significantly on the
number of processes expected to carry out your transactions.
“Interestingly, we have worked
towards creating behavioural insight for our customers and working around this
to address the real needs of our customers using the Omni channel platform and
running on our open digital platform, which is very interactive and armed with
lifestyle services. It is sleek and trendy with seamless user interface” Ishola
stated.
UBA’s Head, SME Banking, Sampson
Aneke, said that apart from the fact that the UBA Mobile Banking app has been
created with journey that has a high-level of intelligence – as it can work
based on frequent transactions, it can also speak to the specific country where
it is being used as the new mobile app runs concurrently in the 20 countries of
UBA’s operation interacting in the different languages and cultures in line
with the specific needs and regulation of the country in focus.
“This all-encompassing platform
which boasts of a new user interface because of its sleek, modern nature of
delivering seamless experience across several devices; can be used as a
budgeting tool, loan application and also allows customers view their expenses
according to their various categories such as the amount spent on data within a
particular period;” Aneke added.
Amazing! New UBA Mobile Banking
App Out With Unbelievable Features for E-Banking
On the security features of the
UBA Mobile Banking App, UBA’s Group Chief Information Officer, Onyebuchi Akosa,
said that security of the app are best in class adding that the new platform,
which will revolutionise the way banking services are offered, promises to
deliver increased personalized banking via a watertight and highly-effective
security system.
“The new app has also been built
with the best-in-purchase security features and has been modelled appropriately
to ensure that all the features are working properly to secure transactions
maximally.
It is also important to mention
that the bank took into consideration the virtually impaired, and thus has used
voice recognition as a channel for transaction which suits both convenience and
the visually impaired customers,” he said.
United Bank for Africa Plc is a
leading Pan-African financial institution, offering banking services to more
than twenty million customers, across 1,000 business offices and customer touch
points, in 20 African countries.
With presence in New York, London
and Paris, UBA is connecting people and businesses across Africa through
retail, commercial and corporate banking, innovative cross-border payments and
remittances, trade finance and ancillary banking services.
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